1) Are your products certified organic?
Ans. Yes, we are certified organic with approvals from ISO, RSOCA, APEDA, and MSME.
2) Why should I choose organic products?
Ans. Organic products are grown without help from any artificial chemicals in play, meaning they are 100% safe to eat and are even quite healthier than your normal market produce. Organic products ensure that your health is the main priority. And in today’s pandemic-affected world, health is a paramount issue. So, switching to organic products wouldn’t just safeguard your health, but guarantee you a safer and disease-free future.
3) Are your products non-GMO?
Ans. Yes, for sure, not just GMOs they are free from any other modified process and just freshly handpicked.
4) Are your products locally sourced?
Ans. Yes, products are locally sourced. We believe in going local and supporting all.
5) How do you ensure the freshness of your products?
Ans. We have given a detailed process in the operations section of our menu about how exactly is our procedure to create a particular product.
6) What are the shipping options and costs?
Ans. There are various types of shipping methods available at our store. Shipping cost is the most minimal plus we offer free shipping options as well.
7) Do you offer international shipping?
Ans. Yes, we do.
8) What’s your return and refund policy?
Ans. We offer 7 days return policy, Please do read our return policy to know more listed in the footer section below.
9) How do I store these organic products?
Ans. All the storage product-specific guidelines are listed on every product.
10) Can I track my order?
Ans. Yes, you can track your order in the My Account < Orders section.
11) Are your products allergen-free?
Ans. Yes, all the allergen’s related info is clearly mentioned on every product.
12) Do you offer bulk purchasing?
Ans. Yes, We do offer great deals for bulk purchasing listed separately in the Shop column.
13) How can I contact customer support?
Ans.
14) Can I subscribe for regular deliveries?
Ans. Yeah Sure, You just need to fill out the contact us form with the all details and we’ll get back to you asap.
15) How do I use your products?
Ans. All the usage instructions are mentioned already on the products.
16) Are your packaging materials eco-friendly?
Ans. They are made up of 30% BOPP Natural Poly, 70% BOP Poly, and Matt Finish.
17) Do you have a rewards or loyalty program?
Ans. Yes, A big yes. We offer various like lifetime off membership, Festive voucher, and a lot more stay tuned.
18) Can I leave product reviews?
Ans. Thanks for even thinking that you can surely at our website, google, etc.